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Customer Service

Hours of Operations: 9-6 Monday-Friday

E: gpesupport@gp66.com

Shipping & Delivery

Our Shipping Method (24 Hours)

As a company who prides themselves as having a fast delivery service, all GP66 orders placed are shipped from our facility within 24 hours. The primary company used for shipping packages is UPS and we have built a relationship with them to ensure customers recieve the best price that is offered through their online shipping calculator. 

After placing an order, you can track your package by using the tracking number sent to your email.

Handling

Each order that is manufactured by GP66 is protected by the appropriate packaging materials which includes: packaging peanuts, reinforced cardboard, and industrial tape. Before GP66 is delivered to you, our quality assurance team will check and re-check your product; it will not be sent out with a defect.  If you retrieve a damaged package, it occured while in transit. Please reach out to us.  

Can I change the address on my order?

Orders are processed as quickly as possible, and for this reason, we cannot guarantee any changes or cancellations to your order once it has been submitted. If you need to change or cancel your order, please call us as soon as possible at our customer service line, 443-808-1476 or contact gpesupport@gp66.com, and we will make every attempt to honor your request.

ORDERS PLACED ON THE WEEKEND WILL BE PROCESSED AND SHIPPED NEXT BUSINESS DAY.

Privacy & Security

This website is owned and operated by Green Product Enterprises. Here at GPE, we recognize that many visitors to our site are concerned about the information they provide to us, and how we treat that information. So we've developed a Privacy Policy based on guidelines from the Council of Better Business Bureaus and our own beliefs about what's right in this sensitive area. We may update the Policy from time to time, so please check in occasionally.

If you have any questions about our Privacy Policy, you can contact us at gpesupport@gp66.com. We'll be happy to answer your questions or hear your concerns.

Our Policy

At our site, we don't collect personally-identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don't require you to register or provide information to us in order to view our site. If you shop with us, we may contact you from time-to-time to keep you up-to-date on the latest GP66 news. However, please be assured that we don't share any information you give us with anyone outside of GP66 Chemical Corp..

Our site sometimes includes notices of sweepstakes or other promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you're a winner). We don't share the information you give us with anyone outside of GP66 Chemical Corp.

Cookies

Like most companies, we use "cookie" technology on our web site. When you log in, the cookie tells us whether you've visited us before or are a new visitor. The cookie doesn't track any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. Cookies are simply the best way for us to be able to offer you the most enjoyable and hassle-free online shopping environment.

Returns & Replacements

Damages

We have a quality assurance team who checks and re-checks every package.  We will not send a damaged package to our customers.  If you receive a damaged package, it occured while in transit.  Please contact us at gpesupport@gp66.com immediately if you receive a package like this.  Damages that qualify for replacement include: leakage, physical harm to product containers, and external damage.  If you happen to recieve faulty equipment such as a sprayer, we will send you the sprayer only. For other items, we will replace them minus shipping costs.

Return Policy

We want you to be completely satisfied with your purchase, however, if you are not satisfied, please return your product to us within 30 days and we will refund your purchase.  Please remember: it may take several business days to refund your purchase once it's returned to us.  Please use the return adress on the shipping label, and keep it in the same package GP66 came in.  If conditions are not met, we may not be able to refund your purchase.

Ordering

Where can I buy GP66?

Currently, the only way to order GP66 is either through our online marketplace or QVC here:  http://www.qvc.com/GP66-Set-of-2-Supersized-Green-Miracle-Cleaner-and-Degreaser.product.V31232.html

*We have built our online store for secure checkout and your payment information is protected.  QVC is seperate from our online store.    

How is my order processed?

Once an order is submitted, it will go through either Payflow or Paypal. 

What payment source do you accept?

GP66 accepts all major credit/debit card companies including: Visa, Mastercard, AMEX, and Discover. 

Do you accept Paypal?

YES, we prefer it.

Did my order go through?

Once your order is placed, you will receive a confimation number via email. 

When will my credit card be charged?

You will be charged once your order is placed.

Need help placing an order?

Give us a call at 443-808-1476 or 410-633-6600

Pricing and Promotions

How will I be notified of special pricing, discounts, and promotions?

By signing up to our newsletter here: 

Will I be bothered by spam from you?

NO! We hate spam and we know that you do too.  Instead, we choose seasonal discounts for our previous customers and send limited emails throughout the year.  This way, you will be notified quickly and promptly without overwhelming content.

How do you conduct marketing?

As a small business we primarily rely on two tactics: word of mouth and online promotions.    

Product Information and FAQ

What exactly is GP66?

GP66 is a water based and proprietary all in one cleaning solution initially developed for industrial use.  The product is specifically designed to attack dirt, grease, and grime without damaging your  physical surfaces such as metal, hardwood, cloth, etc. When you clean with water and other detergents, you are not getting results because water is like a film that sits on top of a surface rather than penetrating through it.  GP66 breaks the surface tension of water which allows GP to mix and emulsify your stain.  Now thats science!  

How does GP66 Miracle Cleaner work?

GP66 contains a blend of the most effective chemicals known to science especially formulated to attack grease, dirt and grime in four separate cleaning actions:

  1. GP66 breaks down the surface tension of grease, dirt and grime.

  2. GP66 starts emulsifying (eating) grease, dirt and grime on contact.

  3. GP66 penetrates through and down to the surface that the grease, dirt and grime are adhering to; whereby it chemically breaks the bond; dislodging and lifting out.
  4. GP66 allows grease, dirt and grime to mix with water as to allow a thorough and completely clean rinse.

Is GP66 safe to use?

YES...GP66 Premium is USDA A-1 authorized for use in cleaning all surfaces and in all departments of official establishments operating under the Federal meat, poultry, shell and egg products inspection programs. GP66 is certified not to contain any of the EPA's 132 top priority pollutants...and NO PHOSPHATES. It's BIODEGRADABLE.

Under the Nuclear Certification Breakdown program, GP66 is free of Halogens, sulphur, chlorine, mercury, lead, zinc and other low melting point metals.

So for safe cleaning...GP66 Miracle Cleaner was made for you.

Can I use on paint?

DO NOT USE FULLY CONCENTRATED ON PAINT. INSTEAD, DILUTE GP66: 2oz. to 30oz. of water and apply.

Can I use on cabinets?

DO NOT USE GP66 ON CABINETS THAT ARE PAINTED OR VARNISHED. 

Can I use on concrete?

YES

Can I use on stainless steel?

YES

Can I use on carpet?

YES

What is the shelf life of GP66?

When closed, GP66 is proven to last more than 20 years, however, color may change.  Due to uncontrollable factors such as the weather, we cannot validate an expiration date when GP66 is open. 

How does GP66 save energy?

GP66 doesn't need hot water to work. It's a plain cold water system. For example, in the food industry where you have large areas of refrigeration, a cold water system is a must because it doesn't drastically raise the temperature as does hot water. Consequently, huge savings in energy. It's also safe to use cold water...people get burned with hot water and steam cleaners.

How does GP66 help drains from clogging?

GP66 emulsifies (eats) grease which is one of the culprits that causes clogged drains. GP66 doesn't let the grease collect on the sides of the pipes but rather washes the grease down and through the pipes.

What's the best way to use GP66 on light duty cleaning?

On areas such as glossy painted surfaces, varnished areas, stainless steel and polished shiny aluminum, mix 1/2 oz. of GP66 in 1 gallon of water. Spray it on; rinse with potable water.

What's the best way to use GP66 on heavy duty cleaning?

In cleaning forklifts, conveyors, hydraulic machinery, engines, earth-moving equipment, farm equipment, large greasy food areas, shower and locker areas, whitewalls and the like; use GP66 full strength and spray it on with a low-pressure garden type spray tank. Let it sit for as long as needed...in most cases 15-20 minutes is plenty...if the GP66 dries out, spray it again lightly and rinse immediately with plain cold water through a small hi-pressure washer putting out about 500 PSI at the nozzle or more. The secret in the use of GP66 is to make sure it hasn't dried; if it did, be sure to lightly spray it again before rinsing. Spray GP66 from the bottom to the top...rinse and clean with a hi-pressure washer from bottom to top as well...don't forget this important rule of BOTTOM to TOP!